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FACILITATOR_UNAVAILABLE

Message. Facilitator is temporarily unreachable

Hint. Retry with exponential backoff. If this persists, configure `onFacilitatorError: "serve-untracked"` to trade auditability for availability.

Wire shape

{
  "error": {
    "code": "FACILITATOR_UNAVAILABLE",
    "message": "Facilitator is temporarily unreachable",
    "hint": "Retry with exponential backoff. If this persists, configure `onFacilitatorError: \"serve-untracked\"` to trade auditability for availability.",
    "docsUrl": "https://docs.tollgatepay.com/errors/facilitator-unavailable"
  }
}

Canonical URL

https://docs.tollgatepay.com/errors/facilitator-unavailable — this URL is hard-coded into the 402/403/451 docsUrl field. It is stable; renaming the slug requires a migration plan.

Related codes